Articles
Jun 24, 2025

Do I Really Need a Shopify Store Administrator? Here’s the Real Answer

Workplace

Farah Hamdan
Remote Workforce Expert @ RemoteOne  

Consider how much you want to earn

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Choose your pricing strategy

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Every project is different

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Create rate charts

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Conclusion

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Yes — if you’re spending hours on tasks like managing inventory, fulfilling orders, and replying to customers, then yes, you need a Shopify store administrator. Here’s why. Managing a Shopify store involves much more than uploading products and processing orders. If you’re handling everything by yourself, it’s easy to get overwhelmed, and you might not be able to grow your business as effectively as you’d like. A dedicated Shopify store administrator can handle the day-to-day tasks, giving you the time to focus on strategy and growth.

What Does a Shopify Store Administrator Actually Do?

A Shopify store administrator is responsible for overseeing the daily operations of your online store, ensuring that everything runs smoothly and efficiently. Here’s what they handle:

1. Managing Products and Inventory

  • Updating and organizing product listings.

  • Managing stock levels and ensuring products are available for customers.

  • Handling product variants and setting up collections for better navigation.

2. Order Fulfillment and Customer Support

  • Monitoring order statuses to ensure timely fulfillment.

  • Addressing customer inquiries and resolving issues efficiently.

  • Managing returns, exchanges, and refunds to keep customers happy.

3. Shopify Backend Tasks

  • Keeping your Shopify admin panel updated with new features, integrations, and settings.

  • Managing discounts, taxes, and promotional settings.

  • Generating reports to track store performance.

4. Technical and SEO Optimization

  • Optimizing your store’s backend for speed and performance.

  • Ensuring your products and pages are SEO-friendly to increase traffic.

  • Troubleshooting any technical issues with the site, such as payment or checkout problems.

Is It Better to Hire a Shopify Store Administrator or Do Everything Yourself?

It’s tempting to think you can handle everything on your own, especially if you’re just starting out. However, as your store grows, you’ll quickly realize that managing all the operational tasks takes up valuable time and energy.

Here’s why it’s better to hire a Shopify store administrator:

  • Time Efficiency: Managing orders, inventory, and customer support can take hours every day. A Shopify admin can take these tasks off your plate, giving you more time to focus on strategic growth and marketing.

  • Expertise: A Shopify admin has experience with the platform and can handle the technical aspects that you might not be familiar with, such as backend optimizations and SEO.

  • Business Growth: While you focus on scaling your business, a Shopify store administrator ensures your store is running efficiently and customers are satisfied, which helps you retain customers and increase sales.

Signs You Need to Hire a Shopify Store Administrator

If you’re handling everything yourself, here are some signs that it’s time to hire a Shopify store administrator:

1. You’re Struggling to Keep Up with Customer Inquiries

If answering emails and responding to messages is taking up more time than managing your store, it’s a clear sign you need help. A Shopify admin can manage customer service, allowing you to focus on other aspects of your business.

2. Your Inventory Management is Falling Apart

Running out of stock or overstocking products? This can negatively impact your sales and customer experience. A Shopify store administrator will keep your inventory organized and up-to-date.

3. You’re Not Growing Your Business

If you’re spending too much time managing operations, you may not have enough time to focus on scaling your business. A Shopify admin can take care of routine tasks, freeing you up to develop new strategies for growth.

4. Your Store’s Performance Is Lagging

If your sales are stagnating or your site isn’t performing as well as it should, a Shopify administrator can help optimize your site, manage SEO, and improve the customer experience to increase sales.

Shopify Admin vs. Virtual Assistant vs. Developer: What’s the Difference?

When it comes to running a successful Shopify store, understanding the differences between a Shopify store administrator, a virtual assistant (VA), and a Shopify developer is crucial for choosing the right support for your business needs.

A Shopify store administrator is primarily responsible for managing the day-to-day operations of your store. This includes tasks like inventory management, handling customer service, overseeing product listings, and ensuring everything runs smoothly on the Shopify platform. They are familiar with the backend of the Shopify system and work to keep your store operating without technical issues. This role is perfect for handling ongoing tasks and keeping your store on track every day.

In contrast, a virtual assistant (VA) offers broader administrative support that’s not necessarily specialized in Shopify. VAs typically handle tasks such as managing emails, scheduling appointments, data entry, and other general office tasks. While VAs are valuable for staying organized and freeing up your time, they are not equipped to manage the technical aspects of your Shopify store or handle e-commerce-specific operations.

Lastly, a Shopify developer focuses on the technical side of your store. They are responsible for customizing themes, coding, troubleshooting technical problems, and integrating apps. If you need specific features or technical fixes for your Shopify store, a developer is the ideal choice. However, they won’t typically manage the everyday operations or customer service tasks that a store administrator or VA would handle.

In essence, a Shopify store administrator ensures your store runs smoothly day-to-day, a virtual assistant takes care of general administrative tasks, and a Shopify developer specializes in technical customization and problem-solving.

FAQs

How much does it cost to hire a Shopify store administrator?

The cost of hiring a Shopify store administrator can vary depending on factors such as their experience and whether they work part-time or full-time. Typically, you can expect to pay anywhere from $15 to $50 per hour, with prices depending on the scope of tasks and expertise required.

What does a Shopify store administrator do?

A Shopify store administrator handles the day-to-day tasks of your store, such as managing product listings, processing orders, managing customer support, and maintaining the backend of your Shopify store.

How is a Shopify admin different from a virtual assistant?

A Shopify store administrator specializes in managing Shopify-specific tasks, while a virtual assistant is more general and may not have the specialized knowledge required for managing a Shopify store effectively.

Can a Shopify administrator improve my store's sales?

Yes, a Shopify store administrator can optimize your store’s backend, improve product listings, manage customer service, and implement SEO strategies that help drive more traffic and sales.

Don’t Waste Time, Hire a Shopify Store Administrator Today

Managing a Shopify store by yourself can be overwhelming. If you're spending too much time on routine tasks, it’s time to bring in a professional to help manage your store. A Shopify store administrator can take care of the day-to-day tasks, so you can focus on growing your business.

Don’t waste another week juggling everything alone. Let a Shopify expert handle the operations while you focus on growing your brand. Post your job now on RemoteOne — it’s fast, simple, and effective.

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